Monthly Archives: July 2006

The EXPERIENCE

Everything is about an experience. Good or bad, people remember the experience. In customer service, creating the right experience for the customer makes is pivotal in retaining customers, increasing sales and customer satisfaction. Hosai Japanese Restaurant was a mediocre experience. … Continue reading

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Shopping

I realized that there was no Shopping under categories. (I just created it.) It was a shopping day! After lunch at Adam’s Rd with ur cousin and ur brother, we hit People’s Park and then Orchard Rd. This is the … Continue reading

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